Courier services are a convenient way for businesses to deliver their products to customers, but what happens when your assigned walker ends up walking away with the goods?
That’s what happened to Shijin Jawahar Sait, the owner of OnePhone, a mobile phone shop along Race Course Road.
Last Sunday (November 6), Shijin posted on the store’s Facebook account about a Lalamove delivery man who allegedly “disappeared” after recovering five cell phones meant for delivery.
Including photos of the delivery person from his store’s CCTV, Shijin urged others to “be careful when shipping goods using Lalamove in the future, especially if [they are] high value items.
Shijin told AsiaOne that the delivery man, identified as Edmund, picked up the goods from his store around 8:13 p.m. Sunday.
The items included Samsung and Oppo phones, with the most expensive item – a Samsung S22+ – worth around $1,000.
Edmund was supposed to deliver the phones to several customers across the island, with the first location being Jalan Tenteram in Toa Payoh and the last location in Woodlands.
“After about 40 or 50 minutes, I tried to track the status of the delivery, but I couldn’t see it on the app, and it said the connection with the driver was lost,” he said. he tells.
In his post, Shijin also questioned why a walker was assigned to this job, as there were five delivery locations covering a total of 40 km.
He tried to call Edmund’s cell, but the number was “out of service”.
Police report made
Shijin also tried to contact Lalamove for help, but was told the company had a “24-hour cool-down period” to make sure the delivery person didn’t get sick or n had no accident.
He said the courier company offered him $200 as compensation, although the value of the stolen phones reached around $3,000.
On the Facebook post, Shijin added that there was no vehicle number attached to the Edmund, as it was registered as a walker.
Shijin said he has since made a police report and also personally delivered a new set of phones to customers.
“We proactively reached out to all of them to make sure they weren’t dragged unnecessarily into this case,” he told AsiaOne.
AsiaOne contacted Lalamove for more information.
Sucked by the online platform
Last month, a man bought a $447 phone on Lazada for his wife, only to receive a plastic straw.
The man, surnamed Zhang, told Shin Min Daily News that he went to the online shopping platform to buy the phone, which he said was $180 cheaper than buying it in a store. physical.
A few days later, instead of receiving what he ordered, Zhang received a small, flat package that only contained a black straw.
He then made a police report.
ALSO READ: ‘Give the phone back or we’ll file a police report’: Yishun restaurant warns thief
No part of this story or photos may be reproduced without permission from AsiaOne.